Refund & Return Policy

We have a 14-day return policy. This means you have 14 days after receiving your item to request a return.

Return Process

Please contact us at support@otik.shop to initiate a return. Returns must be approved before items are sent back.

Refund Timeline

We will process your return request within 48 hours of receiving the returned item. Once approved, refunds will be issued to your original payment method within 7-15 business days.

Company Name: TELOS TRADING LIMITED
Company Address: 134 Corfield St, London, England, E2 0DS